Privacy Policy

Privacy Policy & Notice of Privacy Practices (HIPAA-Compliant)
Effective Date: 4/27/26

Injection Studio by Rachel (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal and health information in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and applicable New York State laws.

We are required by law to:

• Maintain the privacy of your Protected Health Information (PHI)
• Provide you with this Notice of our legal duties and privacy practices
• Notify you in the event of a breach of unsecured PHI
• Follow the terms of this Notice currently in effect

We may collect and maintain the following:

Personal Information

• Name, address, phone number, email, date of birth

Protected Health Information (PHI)

• Medical history relevant to treatments
• Allergies, medications, and conditions
• Treatment records (e.g., injectables, chemical peels, skincare services)
• Photos (with your consent) for treatment documentation

Website Data

• IP address, cookies, and usage analytics

We may use and disclose your PHI for:

Treatment

• To provide cosmetic injectable and skincare services safely

Payment

• To bill and receive payment for services

Healthcare Operations

• Scheduling, quality assurance, and business management

As Required by Law

• Public health reporting
• Law enforcement requests
• Regulatory compliance

We will not use or share your information for marketing purposes without your written authorization.

You have the right to:

• Access Your Records – Request copies of your PHI
• Request Amendments – Correct inaccurate information
• Request Restrictions – Limit how your information is used or shared
• Confidential Communications – Request contact via preferred methods
• Accounting of Disclosures – Request a list of disclosures
• File a Complaint – Without fear of retaliation

In addition to HIPAA, New York law provides enhanced protections for certain sensitive information. We maintain strict confidentiality and obtain consent where required, particularly for:

• Sensitive health information
• Photographic documentation
• Electronic communications

We implement administrative, physical, and technical safeguards, including:

• Secure electronic record systems
• Password-protected access
• Limited staff access to PHI
• Encrypted communications when appropriate

If a breach of your unsecured PHI occurs, we will notify you as required by HIPAA and New York State law.

Our website may use cookies and analytics tools. These do not collect medical information but may track general usage behavior.

We reserve the right to update this Notice at any time. Updates will be posted on this page with a revised effective date.

If you have questions or wish to exercise your rights, contact:

Injection Studio by Rachel
392 E Henrietta Rd

rochester ny 14622
Email: Rachel@Injectionstudiobyrachel.com

If you believe your privacy rights have been violated, you may file a complaint with us or with:

U.S. Department of Health & Human Services
Office for Civil Rights
You will not be penalized for filing a complaint.

Acknowledgment
By using our services or website, you acknowledge that you have received and understand this Notice of Privacy Practices.

Terms & Conditions

Effective Date: 4/27/26

Welcome to Injection Studio by Rachel (“we,” “our,” or “us”). By accessing our website, booking appointments, or receiving services, you agree to the following Terms & Conditions.

1. Services

Injection Studio by Rachel provides cosmetic aesthetic services, including but not limited to:

* Cosmetic injectables (e.g., neuromodulators, dermal fillers)

*Platelet Rich Fibrin

*biostimulators ( e.g.,sculptra,sofwave)

* Chemical peels

* Skincare treatments

All services are performed by qualified professionals and are subject to individual consultation and medical suitability.

2. Medical Disclaimer

All treatments are elective and aesthetic in nature. Results may vary from person to person.

* No guarantees are made regarding outcomes

* A consultation is required before treatment

* You must disclose accurate medical history

Failure to provide accurate information may affect your treatment and results.

 3. Appointments & Cancellations

* Appointments may require a deposit to secure booking

* We require 24hr notice for cancellations or rescheduling

* Late cancellations or no-shows may result in:

  * Loss of deposit

  * Cancellation fees

* We reserve the right to refuse or reschedule service at our discretion

4. Payments & Refunds

* Payment is due at the time of service unless otherwise stated

* All sales are **final** on services rendered

* Refunds are not provided for completed treatments

* Prepaid packages may be subject to expiration and are non-transferable unless stated

5. Treatment Risks & Consent

By receiving services, you acknowledge:

* You understand the potential risks and side effects

* You have had the opportunity to ask questions

* You voluntarily consent to treatment

Written consent will be obtained prior to procedures.

 6. Photos & Marketing

With your explicit written consent, we may:

* Take before-and-after photos for medical documentation

* Use images for educational or marketing purposes

You may decline photo use for marketing at any time.

 7. Website Use

By using our website, you agree:

* Not to misuse, copy, or distribute content without permission

* Not to attempt unauthorized access to systems or data

* That all content is for informational purposes only

 8. Intellectual Property

All branding, logos, content, and materials on this website are the property of Injection Studio by Rachel and may not be used without written permission.

9. Limitation of Liability

To the fullest extent permitted by law:

* We are not liable for indirect, incidental, or consequential damages

* Our liability is limited to the amount paid for services

10. Privacy

Your use of our services is also governed by our **Privacy Policy & Notice of Privacy Practices**, which outlines how your information is collected and protected.

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### 11. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date.

 12. Governing Law

These Terms & Conditions are governed by the laws of the State of New York.

 13. Contact Information

For questions regarding these Terms & Conditions, please contact:

Injection Studio by Rachel

392 E Henrietta rd 

rochester ny 14622

Email: Rachel@injectionstudiobyrachel.com

By using our website or booking services, you agree to these Terms & Conditions.